This Privacy Policy describes how solarkitanparts.com.au and all collaborating forms (the “Site”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Collecting Personal Information

When you interact with our Site, we collect certain information about your device and your activity, as well as details necessary to fulfil your orders or respond to enquiries.

This includes:

Device Information

• Examples collected: Browser type, IP address, time zone, cookies, pages/products viewed, search terms, and interaction data.
• Purpose: To display the Site correctly and analyse usage to improve performance.
• Source: Collected automatically through cookies, log files, web beacons, tags, or pixels.
• Shared with: Shopify and analytics providers.

Order Information

• Examples collected: Name, billing and shipping addresses, payment details (e.g., credit card info), email, and phone number.
• Purpose: To process your orders, facilitate shipping, communicate with you, and detect fraud.
• Source: Collected directly from you.
• Shared with: Shopify, payment gateways, shipping providers, and fulfilment services.

Customer Support Information

• Examples collected: Contact details, order history, and any communication or queries submitted.
• Purpose: To provide support and resolve issues.
• Source: Collected directly from you.
• Shared with: Shopify, and any customer service platforms we may use.

2. Minors

Our Site is not intended for individuals under the age of 16. If you believe a minor has submitted personal information to us, please contact us immediately to request deletion.

3. Sharing Personal Information

We only share your personal data with third parties to fulfil our contractual
obligations and improve your shopping experience. For example:

• Shopify (store platform): Shopify’s Privacy Policy
• Legal compliance (e.g., court orders, fraud prevention)
• Marketing and remarketing providers (if consented)

4. Behavioural Advertising

We may use your information for targeted advertising:

• Example: Google Analytics to understand customer usage. Google Privacy Policy
• You can opt out of certain ads:
• Facebook
• Google
• DAA Opt-out

5. Using Your Personal Information

We use your data to:

• Offer and deliver products
• Process and verify payments
• Ship orders
• Send updates, offers, and support messages

6. GDPR (For EEA Customers)

If you are located in the European Economic Area (EEA), we process your data under the following bases:

• Your consent
• Fulfilment of our contract with you
• Legal compliance
• Legitimate business interests

You have the right to access, correct, delete, or transfer your personal information.
Contact us to exercise these rights.

7. CCPA (For California Residents)

California residents may:

• Request access to personal data (Right to Know)
• Request deletion or correction of data
• Opt out of sale of personal data

Contact us to designate an authorized agent to make these requests.

8. Cookies

We use cookies to optimize user experience, including session management, checkout functionality, analytics, and marketing. You can manage cookie preferences via
your browser or opt-out at www.allaboutcookies.org.

9. Do Not Track

We do not currently respond to "Do Not Track" signals as there is no industry
standard.

10. Changes

We may periodically update this policy to reflect changes to our practices or legal
obligations.

11. Contact

If you have any questions, concerns, or wish to make a complaint, please contact us:

KitanParts

653 Plumpton Road, Plumpton 3336

solar@kitanparts.com

Last updated:
16/07/2025